Privacy Policy

1. Introduction

Aurolonix ("we", "us", or "our") respects your privacy and is committed to protecting any personal data we collect and process in connection with our website and services. This Privacy Policy describes the categories of data we may collect, the purposes for which we use it, the legal grounds relied upon, and the rights available to you under applicable data protection law, including the General Data Protection Regulation (GDPR) where relevant.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please refrain from using our website or services.

2. Data Controller

The entity responsible for the processing of personal data described in this policy is Aurolonix, located at Lister Meile 10, 30161 Hannover, Deutschland. For any privacy-related questions, please use the contact details provided on our Contact page.

3. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and services:

• Contact information — such as your name, email address, and phone number, when you submit a form, request information, or register for services.
• Account and usage data — such as login credentials, preferences, and activity within any platform or dashboard we provide.
• Technical data — such as IP address, browser type, device identifiers, operating system, and general location, collected automatically through cookies and similar technologies.
• Communications — records of correspondence you have with us, including support requests and feedback.
• Financial or business-related information — where relevant to the services requested, limited to what is necessary to provide those services.

4. How We Use Your Information

We process personal data for the following purposes:

• To provide, operate, and maintain our website and services;
• To respond to inquiries, process requests, and deliver support;
• To improve our website, services, and user experience;
• To send administrative communications, updates, or marketing messages where permitted, and where you may opt out at any time;
• To detect, prevent, and address technical issues, fraud, or security incidents;
• To comply with legal obligations and enforce our terms and policies.

5. Legal Basis for Processing

Where the GDPR applies, we rely on one or more of the following legal bases to process personal data: performance of a contract or steps taken at your request prior to entering a contract; our legitimate interests in operating and improving our business, provided these do not override your rights; your consent, where required, for example for certain cookies or marketing communications; and compliance with a legal obligation.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize your browser, remember preferences, and gather usage analytics. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features. Where required by law, we will request your consent before placing non-essential cookies.

7. Data Sharing and Disclosure

We do not sell personal data. We may share information with trusted third parties in the following circumstances:

• Service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations;
• Legal and regulatory authorities, where required to comply with applicable law, court orders, or governmental requests;
• Professional advisors, such as auditors or legal counsel, where necessary for business purposes;
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to confidentiality arrangements.

8. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we will take appropriate measures to ensure an adequate level of protection, such as standard contractual clauses or other legally recognized transfer mechanisms, as applicable.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements. When data is no longer required, we take reasonable steps to delete, anonymize, or securely archive it.

10. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your personal data, subject to certain exceptions;
• Object to or restrict certain processing activities;
• Request data portability, where technically feasible;
• Withdraw consent at any time, where processing is based on consent;
• Lodge a complaint with a supervisory authority in your jurisdiction.

To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within the timeframe required by applicable law.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the contact information listed on our Contact page.